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FAQ

Why register?

Why register on Masswowgold?

Register for an account today and enjoy more benefits from the higher quality service in the future.

A creditworthy brand
Masswowgold is a professional wow us gold provider. With our honest and high quality service, we are stand out in the industry for the extensive supplier network, fast delivery and competitive price. So we have extensive customers' support. In addition, the instant innovation, better service is our lasting pursue.

Enjoy more effective promotions
Once you become our member, you can enjoy our promotions at the first time. And some offers specific to the member only.

Better service
After you become our member, your order will be confirmed faster and more quickly to buy the gold than other players. In addition, it is more convenient for you to receive your order and the website information.

What kinds of payment methods do you guys accept?

We currently accept Paypal as our online payment method for small to medium purchases. Having your Paypal account verified and ensuring your delivery/contact information is up to date will speed up the verification and delivery of your order. Payment with confirmed mailing address and optional verified buyer status will help ensure your order is processed faster. For larger orders, we prefer payment via Western Union

Why does my order require voice verification?

For our new customers, we need a voice confirmation, that is, a phone call to guarantee a secure and fast transaction. So please make sure you leave your phone number correctly.
For our regular customers
      1) There may have been an error on your order, a mis-spelt character name or complications with payment.
      2) If we fail to deliver the gold to you instantly for some reason (out of stock, premium ticket expired...)
      3) For larger orders, if you change your information, we must confirm it with you in order to decrease frauds and deter scammers.

What is Voice Authorization Call?

It is part of the process that Masswowgold uses to confirm your order with us. During this call we simply review the order with you and ask a few confirmation questions to complete the process.

Why do your prices change so frequently?

The virtual currency prices change almost as often as the stock market, some have actually made a living out of day trading virtual currency. Due to the ever changing economies of MMO worlds the prices of currency fluctuate depending on basic supply and demand. This also contributes to the reason why some server may cost more then others to buy within the same game.

How long does delivery take and how can I get my gold?

Generally, we need 1-24 hours to get the gold ready. Typically, 90% of our orders get filled within a maximum of 24 hours. Prior to delivering your gold, we will check for your presence in-game. If you are online, we will deliver it by face-to-face. Otherwise, we will contact you by phone call or email.

Will my account get banned if I buy from Masswowgold?

Quite simply - no. We have never been informed of any account bans of Masswowgold customers due to their dealings with Masswowgold. We are a reputable company that does not engage in cheating, exploiting or phishing. Dealing with other companies who obtain currencies and virtual commodities through these illegitimate means may result in your account being banned, but we can assure you we are not one of those. We are proud of our company’s reputation and we will continue offering a safe, quality service to our customers, whilst combatting scammers and fraudsters in MMORPG.